Hotel Overview

The Grand Plaza Hanoi Hotel, situated in the bustling Cau Giay district, offers a blend of modern convenience and traditional Vietnamese hospitality. This lodging is frequently chosen by business travelers due to its accessible location, though a taxi ride is typically needed to reach the historic Old Quarter and its vibrant night market. Guests often highlight the property’s spacious and clean environment, along with its impressive array of facilities. While some elements of the decor might appear a bit dated, the overall experience is consistently described as comfortable and well-supported by a friendly, helpful staff, many of whom are proficient in Korean and English.

Hotel Facilities

A wide range of entertainment and recreational amenities awaits guests at the Grand Plaza Hanoi Hotel. The indoor pool offers a refreshing escape, complemented by an on-site golf course for enthusiasts. A well-equipped fitness center is available at no extra charge, allowing for consistent workout routines. Beyond these, the property includes a poolside bar, a mini-golf course, and even a casino for evening entertainment. For those seeking rejuvenation, a salon and a spa offer various treatments, with access to a hot tub, sauna, and steam room. On-site shops and a gift store provide convenience, and dining options extend to BBQ facilities and a shared kitchen, enhancing the overall stay.

Room Information

Rooms at the Grand Plaza Hanoi Hotel are generously sized, ranging from Deluxe options at 45 square meters to the expansive Charmvit Suite, spanning 157 square meters. Each space is designed for ultimate relaxation, featuring air conditioning, soft bathrobes, and a television with a variety of channels. A mini bar and refrigerator are thoughtfully included for guest convenience. The accommodations are noted for their effective soundproofing, contributing to a quiet atmosphere, and the beds are consistently found to be comfortable. While some guests have observed that the decor presents a more classic, perhaps dated, style, the rooms remain meticulously clean and well-maintained.

Hotel Overview

Lotte Hotel Hanoi stands as a beacon of luxury in a dynamic area of the city, positioned conveniently for both business and leisure travelers. While not directly in the Old Quarter, a short taxi ride connects guests to Hanoi’s core attractions. This accommodation consistently garners high praise, with many noting its exceptional cleanliness, spacious rooms, and the attentive, friendly nature of its staff. The breakfast buffet is frequently lauded for its variety and quality, contributing significantly to a positive stay. Minor observations include occasional language barriers and slight inconsistencies in applying discounts, but these do not detract significantly from the overall positive impression.

Hotel Facilities

Lotte Hotel Hanoi provides an extensive selection of facilities designed to cater to every guest’s needs and desires. Both indoor and outdoor pools are available for a refreshing dip, though the outdoor pool’s temperature can vary with the season. A 24-hour fitness center is well-equipped for any workout regimen, complemented by an on-site golf course and a dedicated yoga room. For relaxation, guests can enjoy the sauna, hot tub, and steam room facilities, which are particularly well-regarded. The property also features a shared lounge, a serene garden, and various shops, including a convenience store. A highlight for many is the Lotte Observation Deck, offering panoramic city views that truly enhance the stay.

Room Information

The guest rooms at Lotte Hotel Hanoi offer a truly luxurious experience, presenting a variety of options from Deluxe to spacious Suites. Each room is meticulously appointed with modern amenities and elegant furnishings, ensuring a comfortable and relaxing environment. The beds are consistently described as plush and inviting, providing a supportive foundation for restful sleep. Many rooms boast captivating city views from higher floors, adding to the allure. Practical features like separated shower and toilet areas and generously sized bathrooms enhance functionality, and a simple button allows for convenient control of all room lights. While some guests found the distinction between standard and Club level rooms subtle, and a few noted a slightly confusing shower system or the provision of instant coffee over a Nespresso machine, the overall room experience remains highly comfortable.

Hotel Overview

L7 WEST LAKE HANOI BY LOTTE offers a modern and stylish retreat conveniently located near the tranquil West Lake. A significant advantage of this property is its direct connection to Lotte Mall, providing seamless access to extensive shopping, diverse dining options, an aquarium, and a cinema. This makes it an ideal choice for those who appreciate convenience and a wide array of entertainment options right at their doorstep. While it sits a comfortable distance from the bustling city center, offering a quieter ambiance, guests consistently commend the exceptional service and the cleanliness of the facilities. Some guests have noted the presence of traffic noise from outside in certain rooms and the compact size of some bathrooms, but these points are generally minor in the context of an otherwise highly praised experience.

Hotel Facilities

L7 WEST LAKE HANOI BY LOTTE boasts an impressive range of facilities, designed to enhance the guest experience. A standout feature is the rooftop infinity pool, which offers a truly beautiful vista of West Lake, creating a serene environment for relaxation. For fitness enthusiasts, a well-equipped gym provides ample space and a variety of well-maintained equipment for a comprehensive workout. Guests can also unwind at the spa and sauna, offering a tranquil escape. Additional amenities include a poolside bar, a mini-golf course, and a shared lounge with a TV area. The hotel’s direct connection to Lotte Mall further extends the range of available activities, granting easy access to shopping, dining, an aquarium, and a cinema, ensuring a diverse and engaging stay.

Room Information

The rooms at L7 WEST LAKE HANOI BY LOTTE are characterized by their spacious, modern, and stylish design, effortlessly blending elegance with comfort. Each space is equipped with state-of-the-art amenities, ensuring that every guest’s need is met. Travelers frequently praise the comfortable, firm beds, which contribute significantly to a restful night’s sleep. The inclusion of a bidet and bathtub, often in a Japanese style, adds a touch of luxury. The room arrangement is thoughtfully designed to maximize the feeling of space, and many rooms offer breathtaking views of West Lake, especially during sunrise and sunset. While some guests have found the rooms to be on the smaller side at 38 square meters, and noted limited countertop space around the sink, the overall impression is one of a well-appointed and comfortable sanctuary. Occasionally, traffic noise from outside has been observed in higher-floor rooms, suggesting that sound insulation could be enhanced for those particularly sensitive to external sounds.

Hotel Overview

Somerset Grand Hanoi Serviced Residences enjoys a prime location in the heart of Hanoi’s vibrant Hoan Kiem District, placing guests within easy reach of major attractions like Hoan Kiem Lake and the historic Hoa Lo Prison. This property is particularly well-suited for families or those planning extended stays, thanks to its spacious apartments and comprehensive amenities. While many guests consistently praise the attentive service and the overall cleanliness, some have observed that the property is beginning to show its age, with certain rooms and furnishings appearing somewhat dated. Despite minor issues like occasional musty odors or varying breakfast options, the helpful and professional staff ensure a comfortable and welcoming atmosphere.

Hotel Facilities

Somerset Grand Hanoi Serviced Residences offers a diverse array of on-site facilities designed for both recreation and convenience. Guests have access to a well-equipped 24-hour fitness center, a refreshing swimming pool, and dedicated courts for tennis and squash. For those seeking a quieter activity, a yoga room and a table tennis area are available. The property also features a shared lounge with a TV area, a gift and souvenir shop, and a selection of on-site shops, including a salon and a convenience store, ensuring that daily needs are easily met. A large terrace on the fourth floor provides an inviting outdoor space, complete with a pool table and a small lounge area suitable for video conferencing. While the swimming pool is praised for its size and depth, some guests have noted that the pool loungers and surrounding area could benefit from more consistent maintenance.

Room Information

The accommodations at Somerset Grand Hanoi Serviced Residences are notably spacious and luxurious, offering a range of layouts from 1-bedroom to 3-bedroom options, with sizes varying from 64 to 128 square meters. Each residence is elegantly furnished, providing a comfortable and inviting atmosphere. Essential amenities such as air conditioning, soft bathrobes, and a hairdryer are standard, ensuring a convenient stay. Guests can enjoy entertainment with a television offering satellite and cable channels, and select rooms feature a private balcony or terrace that provides charming city views. The inclusion of a mini bar, refrigerator, and in many units, a washing machine and a well-equipped kitchen, adds significant convenience, making longer stays feel like a true home away from home. The beds are generally comfortable, and ample storage space is provided, though some rooms may have limited electrical outlets, suggesting the benefit of a power strip.

Hotel Overview

Carillon Boutique Hotel is nestled in the vibrant heart of Hanoi’s Old Quarter, offering unparalleled access to historic sites, bustling markets, and a myriad of local eateries. This property is frequently lauded for its exceptional location, allowing guests to easily explore the city on foot. Reviews consistently highlight the hotel’s remarkable cleanliness, the genuinely friendly and attentive staff, and its excellent value for money. While some guests have noted the compact size of certain rooms and occasional noise from nearby construction or neighbors due to thinner walls, the overall sentiment is overwhelmingly positive, with many considering it a hidden gem for a comfortable and convenient stay.

Hotel Facilities

The Carillon Boutique Hotel, while a charming boutique property, offers a more focused selection of facilities compared to larger hotels. Key conveniences include efficient airport transfer services, utilizing modern and well-maintained vehicles with professional drivers, which greatly simplifies arrivals and departures. For a unique vantage point, the hotel features a rooftop terrace, providing a pleasant space to unwind and take in the city views. An internal lift ensures easy access to all floors, though it is worth noting that the restaurant, located on the 9th floor, requires a short ascent via stairs from the 8th floor. While the hotel staff can assist with booking tours and provide access to scenic hiking trails, the emphasis here is on personalized service and comfortable, well-designed rooms rather than an extensive array of on-site amenities.

Room Information

Rooms at the Carillon Boutique Hotel are described as cozy, comfortable, and thoughtfully appointed, with a tasteful decor that blends modern amenities with elegant furnishings. Guests often appreciate the spacious feel of the rooms, designed to maximize comfort. Many rooms feature invigorating rain showers and some even include bathtubs, offering a relaxing end to a day of exploration. While some rooms offer small balconies for a breath of fresh air, the presence of refrigerators can vary between accommodations. Despite daily cleaning services, some guests on extended stays have noted that the cleaning schedule might occur later in the day. It is also worth noting that some rooms do not feature windows, which can impact the natural light within the space.